To work with the site requires support for JavaScript and Cookies.

To use all the features of the site, download and install one of these browsers

Chrome Opera Firefox

Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Getting started · Erste Schritte

What is Shelltrap and what does it protect?

How do I install Shelltrap on Ubuntu 22.04 or 24.04?

How do I install Shelltrap on AlmaLinux 8, 9 or 10?

How do I activate my licence and run the first scan?

How do I install the CyberPanel plugin?

Detection and findings · Erkennung und Funde

What do the five verdicts mean?

How do I view and resolve findings?

How do I restore a file from quarantine?

How do ignore rules work?

How do I set policies per domain?

Signature feeds and updates · Signatur-Feeds und Updates

What is a signed signature generation, and how do updates reach my server?

How do I update or roll back a signature generation?

How do I download packages with my licence key, and how do I upgrade?

Notifications and alerts · Benachrichtigungen

Which address do Shelltrap notifications come from?

What is in an alert mail, and how do digests and rate limits work?

Licence and billing · Lizenz und Abrechnung

How does the Shelltrap licence key work, and what do licensed, grace and unlicensed mean?

How do I move a licence to another server?

Renewal, invoices, payment methods and cancellation

Platforms and data protection · Plattformen und Datenschutz

Which systems are supported, and what about cPanel?

What data leaves my server? (GDPR)