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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Getting started · Erste Schritte

What is Shelltrap and what does it protect?

How do I install Shelltrap on Ubuntu 22.04 or 24.04?

How do I install Shelltrap on AlmaLinux 8, 9 or 10?

How do I activate my licence and run the first scan?

How do I install the CyberPanel plugin?

Detection and findings · Erkennung und Funde

What do the five verdicts mean?

How do I view and resolve findings?

How do I restore a file from quarantine?

How do ignore rules work?

How do I set policies per domain?

Signature feeds and updates · Signatur-Feeds und Updates

What is a signed signature generation, and how do updates reach my server?

How do I update or roll back a signature generation?

How do I download packages with my licence key, and how do I upgrade?

Notifications and alerts · Benachrichtigungen

Which address do Shelltrap notifications come from?

What is in an alert mail, and how do digests and rate limits work?

Licence and billing · Lizenz und Abrechnung

How does the Shelltrap licence key work, and what do licensed, grace and unlicensed mean?

How do I move a licence to another server?

Renewal, invoices, payment methods and cancellation

How does the free trial work?

Platforms and data protection · Plattformen und Datenschutz

Which systems are supported, and what about cPanel?

What data leaves my server? (GDPR)

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